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COVID-19 UPDATE
Usually we print and/or cut & sew your ordered items within 1 to at most 7 business days. Because of the current situation with COVID-19, it can come to delays in our fulfillment times. The entire industry is grappling with challenges and we’re seeing delays in our supply chain, including distributors and shipping carriers. Our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. This is a difficult time for everyone and we’re working hard to adapt to this new reality.

Fulfillment: Because of reduced capacity to ensure the safety of our team our current fulfillment times for shirts/hoodies/sweaters and tank tops are 10-13 business days and our fulfillment times for leggings and sport bra’s are 15-20 business days. 

Shipment: Due to COVID-19, air traffic has been limited in Latvia so we have had to find alternative routes and transportation for deliveries. There is a great chance for delivery delays of up to 10 business days.
Please, give these orders a few more days for the delivery to take place.
 
You can contact us any time to get updates on your order. 
Wash your shirts, sweaters and leggings always inside out. You can also put the leggings in laundry bags, to have more protection during machine wash. Machine wash cold, we recommend 30° celsius, gentle cycle with mild detergent and similar colors. Hang-dry for longest life, tumble dry only on low temperature. Cool iron the shirts and sweaters inside-out if necessary. Do not iron decoration. Do not iron the leggings and sports bra’s! Do not dry clean. For the leggings, please note that contact with rough surfaces and velcro fasteners should be avoided since they can pull out the white fibers in the fabric, damaging the leggings’ appearance.
Yes, after your order is sent out you will receive an email with a tracking number. If you haven’t received this mail, please check your spam folder. If in some case you haven’t received your tracking link after our estimated fulfillment time – which is currently ~15 business days, please write us so we can send it to you.
Please refer to our Refund & Return Guidelines for more information.
Oh yeah! The inks we use are free of any animal by-product – which meets vegan requirements – and they are also non-toxic and 100% biodegradable.
All of our products are ethically-made in fair trade and 100% sweatshop-free factories!
We are always happy if we can assist you and answer in 99% of the times in the first 24 hours.  If you didn’t get an answer from us: please check if you entered your email correctly in the contact form, check your spam folder, and also check if you are able to receive emails. Sometimes it can happen that your email storage is full and emails you would normally receive end up in nirvana. 
All our loose fit T-Shirts and Sweaters are made to fit both men and women perfectly and have a Unisex fit. We also offer a more feminine slim fit t-shirt style for women, if you prefer that more. Our Leggings have a 4-way-stretch and are very comfy. If you are absolutely unsure about your size and are maybe in between two sizes, we recommend taking the smaller size. The fabric has a soft stretch and you will have a lovely fit. Regardless of the product, please check our size guide on the product page to make sure you choose the right size. For Shirts and Sweatershirts we recommend to take your favorite Shirt at home and measure the size according to our size guide.
When unpacking a new Shirt or Leggings, you might notice a vinegar-like smell or an off-white residue. Don’t worry, that’s not unusual – it’s from a fixation agent applied during the printing process and it’s not permanent. It helps the ink bond with the fabric, and without it, the ink would flake off the garment. The solution is simply to wash the garment! Neither the residue nor the smell is permanent and it will disappear after the first wash. All inks used in the creation of our apparel are water-based and eco-friendly.
Please send us a message using the contact form on this web page or send us an email with your question to info@inaiko.de

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